Fully Managed IT Services

Do you know how much you spend in IT each year?

Stop wondering how much your network is going to cost you each month and take control of your IT expenses! With Sterling Connected Solutions’ Fully Managed solution, we support all your IT requirements for a fixed price each month.

Why our Clients Choose our Managed Solution

Peace of mind:

You can relax and rest assured that our IT experts are working on your network and making sure things are running smoothly all the time.

Transparency:

Have a CIO level view of your network. reports are given to you monthly to keep you informed.

Fix Your IT Expenses:

Stop wondering what you are going to spend each month on IT and create an IT budget with this program.

Unlimited Helpdesk Support:

Our engineers will work to solve your issues for no additional cost with this solution.

Fully Managed IT Program Elements

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

IT Managed Services Contract Levels

Contact us for a quote tailored for your business's needs.

Proactive Plan

Managed Business Class Antivirus

Microsoft and 3rd Party Patch Management

Scheduled Preventative Maintenance

24x7 Performance Monitoring and Reporting

Discount Hourly Rate for Remediation

Fully Managed Plan

Managed Endpoint Detection & Response

Microsoft and 3rd Party Patch Management

Scheduled Preventative Maintenance

24x7 Performance Monitoring and Reporting

Hybrid Local/Cloud Backup

Unlimited Remote and On-Site Support

What our clients say about our IT managed services

“Sterling Computer Services works hand in hand with both our software and internet providers, saving us time and stress so we can focus on our business, knowing they will handle all of our IT needs.”

Suzanne Miklos CEO
OE Strategies

“Over the past 7 years Sterling computer service has helped my company secure update and protect all of our computers and server. We have grown as a company having many different needs my office manger operates from her home prior to Covid-19 and Sterling made it happen.”

Frank Tomaro
On Call Waterproofing

“Just over a year ago, I started a small business, and during the startup I brought in Bryan Fitz of Sterling Computer Services. Sterling did a fine job of getting my network, computers and equipment set up and running to meet our needs. Sterling assisted us with setting up remote work stations during COVID, and we are very pleased with the ongoing service and maintenance of our system by Bryan and his team.”

Keith Vanderburg
Keith Vanderburg, LLC

Our Partners

Carbonite Gold Partner Acronis Authorized Partner Lenovo Business Partner APC Select Partner Cisco Meraki Ubiquiti Fortinet Authorized Partner