managed it services
who is monitoring your network? are your backups successful? is your server failing and you don’t know it?
Many small businesses use a reactive approach to their IT in that they wait until something breaks before they call an IT company to fix. That type of approach is not ideal in today’s day and age. A proactive approach rather than a reactive approach to IT support is crucial for any modern business. A proactive approach offers a wide range of benefits that can help organizations stay ahead of potential IT issues and ensure smooth operation of their systems.
That is our approach to IT support for our clients. We monitor your IT infrastructure round-the-clock, anticipate potential problems, and take preventative measures before they turn into costly downtime. We can help you stay ahead of security threats, minimize downtime, and improve your overall IT performance, giving you peace of mind and allowing you to focus on your core business all for a competitive flat monthly rate that is a fraction of hiring a full-time employee or staff.
hardware alerts
We will receive alerts whenever there is a hardware or operating system issue on any of your workstations or servers. This allows us to be proactive and often resolve the issues without any interruption to your employees’ work. This proactive approach reduces downtime because we are able to resolve the issue before it becomes a big issue.
“they have been a vital partner in the growth and expansion of our business. their knowledge and expertise has been invaluable to the success of our business!”
— Brian G
patch management
We handle all of your patch management and Windows updates. Patch management and regular Windows updates are essential components of an effective cybersecurity strategy. Keeping software up-to-date helps protect against known vulnerabilities and threats, ensuring that systems are secure and protected from potential attacks. By keeping software current and well-maintained, organizations can ensure that their systems are functioning optimally and are protected from potential security threats.
What is included in our Managed IT Services
managed endpoint detection and response (EDR)
Traditional antivirus products are just not enough with today’s ever evolving cyberthreat landscape. We provide all of our managed clients with cutting edge Endpoint Detection and Response (EDR) software. EDR solutions use advanced techniques to detect and respond to threats in real-time, reducing the time it takes to detect and respond to threats. They also help organizations comply with regulatory requirements and industry best practices by providing detailed audit logs and reporting capabilities. Overall, the use of EDR solutions can help businesses improve their cybersecurity posture, reduce the risk of security incidents, and improve their overall ability to respond to threats and incidents.
routine maintenance
It is essential to have your computers operating optimally so increase employee productivity and minimize downtime and stress due to sluggish computer performance. With our managed services, we provide routine maintenance that occurs in the background so that your computers continue to run optimally and your employees can focus on their work and not have to worry about slow computer performance.
